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Testimonials

5 Star Positive: Professional, Friendly, Attentive

Elizabeth Wilkinson

After a few unsuccessful months of house hunting with other agents we finally found a house we liked with BJB. Pleasant phone call to arrange a viewing and great communication on the day. Cerys dealt with the sale and she was very professional and friendly via phone calls and emails. Hopefully this will be the last move we make but I would definitely recommend using Butters John Bee Estate agents.

5 Star Positive: Professional, Supportive, Helpful

Jenny Podmore

Tyler from the Longton Branch - The best by far, most professional, supportive, helpful and easy to talk to estate agent we've come across (and there's been a few). He has kept us completely up to date with our house buying journey, nothing has been too much trouble, and we're so glad we have/had his support!! Massive recommendation to him as he's thorough, very prompt in communication and organisation, not once have we felt in the dark!!

5 Star Positive: Excellent Service

Michael Ellams

We can't fault BJB Estate Agents Longton From the first phone call enquiring about putting our property on the market to actually getting the property sold and getting the price we wanted, we have had excellent service, a special thank you to Cerys who we had the initial contact with and Tyler who showed potential buyers around and kept us updated with developments, they all helped with the smooth process of helping to sell our property We would highly recommend BJB to anyone looking to sell. Many thanks to all the staff in the Longton branch

5 Star Positive: Communicative, Helpful, Attentive

Lee McManus

Really happy with the service provided by both Margaret Tinsley and Cerys Owen. They have been super reactive and have provided very clear communication all along the process. Many thanks to you both. Anyone looking for a house sale give these people a go.

5 Star Positive: Friendly, Knowledgeable, Proactive

Shaun Lyons

I can honestly say that I have used many estate agents in the past and have never received such fantastic service as I have from Tyler at Butters John Bee Longton. He is knowledgeable, extremely friendly and very proactive indeed, keeping me updated at every point in the selling process. I would recommend using Tyler and Butters John Bee without any hesitation!

5 Star Positive: Professional, Helpful, Attentive

Quirky Bird Watercolours

We are just starting our buying journey with Butters John Bee, but I already have to compliment Margaret Tinsley, Branch Manager of Longton on her efficiency. I have only had limited dealings with her, but she is personable, professional and very efficient. She has really helped us find our ‘Forever Home’… Now all she has to do is to help us make it happen and see the purchase through to completion, But I’m confident and look forward to working with her. Thanks again.

5 Star Positive: Helpful, Professional

Nick Arthur

Cerys Owen did over and beyond to help us last Friday when we had our big move from one part of England to another! We arrived at our new home really very late into the night, and Cerys was kind enough to still come and hand the keys to us. Cerys we are ever so grateful for your kind help, thank you so much, bless you!

5 Star Positive: Helpful, Attentive

Sophie B

Can’t thank everyone at Butters John Bee enough! Cheryl made the whole experience worth the wait with her bubbly and understanding personality! Myself and my partner feel very lucky to have had Cheryl, Macauley and Tim organising our situation! If you need anyone make sure to ask for these 3 as they will get the job done! Thank you again guys so much!

5 Star Positive: Accommodating, Professional, Helpful

Gian Marie

Very accommodating & professional, sold our house with Cheryl and from valuations, to booking viewings up to completion they have made it very smooth & easy for us. The office is very easy to contact as well if you ever had any queries. Before going with BJB, we had a few valuations from different companies who were hard to get hold of after, also didn't seem very professional. Would definitely recommend Butters John Bee! We’ll be using them again in the future.

5 Star Positive: Helpful, Professional

Shane Grice

Fantastic team at the bjb branch in Longton. Always available and always happy to help throughout the whole of what can be a challenging experience. Complete professionals and would not hesitate to purchase from them again.

5 Star Positive: Professional, Thorough, Helpful

Melanie Butterworth

Tim Prescott was amazing. Took the time to reassure and explain everything. Answered all my queries professionally, and thoroughly. Will definitely not hesitate to use this agency to assist me with my next purchase.

5 Star Positive: Impeccable Customer Service

Rachael Harrison

For the past three weeks we have dealt with Margaret Tinsley from the Longton Branch in Stoke-on-Trent. I can not recommend Butters John Bee enough! Their customer service has been impeccable and nothing has been a trouble for Margaret. When I have called she has always been engaging, helpful and accommodating. I as a customer have felt like my needs have been prioritised regardless of how busy they have been. Will now always use them with any house needs we have in the future.